E-Governance in Public Institutions: A Study of the Alasmarya Islamic University Website

Abstract

This study aims to clarify the feasibility of implementing e-governance in public government institutions and the obstacles it faces, with a focus on Alasmarya Islamic University as a case study. It adopts a descriptive-analytical approach to examine the reality of applying e-management in Libyan public institutions and to explain the reasons behind the weak implementation of governance. It also evaluates the Alasmarya Islamic University website. The research problem lies in identifying the relationship between e-governance and performance improvement in academic institutions, and the extent to which it is applied on the Alasmarya Islamic University website. The study reached several findings, the most important of which is that the university’s website meets the standards adopted in e-management, but not to a high degree in most of them. Furthermore, there is no near-term goal to achieve the third stage or standard, namely ‘smart management’. This is attributed to bureaucratic authority and the weakness of human, material, and technical resources. The study recommends the need to prepare the infrastructure for the successful implementation of e-governance in government institutions and Alasmarya Islamic University by providing effective information and communication systems to facilitate information transfer and flow. Public institutions and universities should also engage in planning, training, and development to move towards achieving the third standard in e-management — ‘smart electronic management’.